Privacy Policy – Elica Service Center
At Elica Service Center, your privacy is important to us. We are dedicated to keeping your personal information safe and secure. This Privacy Policy outlines how we collect, use, store, and protect the information you share while using our website and services.
1. Information We Collect
We may gather certain information to provide better services, including:
- Your name, mobile number, and email ID
- Service address and location details
- Details shared through contact, enquiry, or booking forms
- Technical information such as IP address, browser type, and device data
2. How We Use Your Information?
Your information may be used for the following purposes:
- To deliver repair, maintenance, and installation services efficiently.
- To reply to your questions, enquiries, and support requests.
- To confirm bookings, schedule visits, and share service updates.
- To enhance website performance and improve customer satisfaction.
- To share special deals, offers, or service updates only when permitted by you.
3. Sharing of Information
We respect your privacy and never trade or sell your personal information. Your details may only be shared with:
- Authorized technicians and service partners to complete your requested service.
- Reliable third-party platforms that assist with website management, advertising, or analytics services.
4. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve services and marketing performance
You can disable cookies through your browser settings.
5. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
6. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes and enforce policies
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt-out of marketing communications
- Withdraw consent at any time
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: